Refund Policy

Last updated: May 2026

1. General Policy

At Verdix AI, we strive to provide the best possible service. Because our platform provides immediate access to digital resources and AI-generated audits upon purchase, all sales are considered final.

2. Exceptions

We may offer refunds on a case-by-case basis under the following circumstances:

• Technical errors or platform outages that prevented you from receiving the purchased service.
• Accidental duplicate charges caused by our payment processor.

3. Requesting a Refund

To request a refund, please contact our support team within 14 days of your purchase. Include your account email, order number, and a detailed explanation of the issue.

4. Processing Time

Approved refunds will be processed and credited back to the original payment method within 5-10 business days, depending on your financial institution.

5. Contact Us

If you have any questions about our Refund Policy, please contact us at: support@verdix.ink